Agenda

2025 Agenda

Wednesday 10th September 2025 starting at 08:00 Local Time
08:00 Registration & Welcome Refreshments. Collect your badge before 9am for the chance to win a Nintendo Switch console!
09:00 Welcome, Opening Remarks and Housekeeping
09:05 Headline Sponsor Message
09:10 PANEL SESSION
The state of the MSP market
In our opening debate, our panel will discuss the biggest trends and issues impacting the managed service community across the region. From the challenges of implementing and selling AI powered solution, to everything-as-a-service within a tougher regulatory landscape. With questions from the audience, this panel offers an engaging and interactive forum for active discussion with subject matter experts and MSPs.

Presentation title TBA

Presented by Will Greenwood, MBE

The abstract for this presentation is not yet available.

09:40 KEYNOTE
Presentation title TBA
Presented by Will Greenwood, MBE

Building a better MSP

Panel includes CGI

In our second debate, our panel will discuss what it takes to build an efficient and profitable MSP operation. From staff recruitment, through service creation, marketing and sales, this session examines the key elements that drive success. With questions from the audience, this panel offers insights into emerging best practice from a team of industry experts.

10:10 PANEL SESSION
Building a better MSP
In our second debate, our panel will discuss what it takes to build an efficient and profitable MSP operation. From staff recruitment, through service creation, marketing and sales, this session examines the key elements that drive success. With questions from the audience, this panel offers insights into emerging best practice from a team of industry experts.
CGI
10:40 Morning Break and Networking
11:10 WELCOME BACK - Announcing the 3rd Prize Draw Winner for Bose Soundlink Bluetooth Speaker
11:15
Breakout A

Breakout B

11:15

Inside the 2025 Cyber Threat Landscape: Key Insights from Huntress

Presented by Name to be advised - Huntress

As cyber attacks grow more targeted and relentless, MSPs remain on the front lines defending small and medium businesses. In this fast-paced session, we’ll unpack key findings from the Huntress 2025 Cyber Threat Report; spotlighting the latest attack trends, real-world incident data, and the tactics adversaries are using to bypass traditional defenses. You'll walk away with actionable insights to strengthen your clients' security posture and stay one step ahead of today’s evolving threats.

Inside the 2025 Cyber Threat Landscape: Key Insights from Huntress
Name to be advised - Huntress

Smarter AI For All

Presented by Name to be advised - Lenovo

In this sesson, you will hear about Lenovo's vision to unleash the power of AI to drive Intelligent transformation in every aspect of our lives and every industry. Learn how you can team with Lenovo and our global partner ecosystem to bring AI to your customer's data where and when they need it most, from pocket to cloud.

Smarter AI For All
Name to be advised - Lenovo
11:25

Increasing Operational Margins while Decreasing Customer Cloud Costs

Presented by Gil Gross - Umbrella

In this session we will cover how providing Finops services to your customers can help • Reduce customer costs • Build trust with customers and be recognised as a Trusted Advisor • Improve your margins as an MSP supplying your customers with both cloud consumptions and value added services. We will also cover the evolution of cloud services over the past decade. Exploring both what customers are looking for and expecting from a Cloud Provider / MSP Finally we will touch on additional service offerings including the use of AI to improve customer offerings and tighten your relationship with your cloud customers.

Increasing Operational Margins while Decreasing Customer Cloud Costs
Gil Gross - Umbrella

Presentation by Object First

The abstract for this presentation is not yet available.

Presentation by Object First
11:35

Presentation by Defense.com

Presented by Name to be advised - Defense.com

The abstract for this presentation is not yet available.

Presentation by Defense.com
Name to be advised - Defense.com

Presentation by Platinum 9

The abstract for this presentation is not yet available.

Presentation by Platinum 9
11:45

Presentation by Kaseya

Presented by Name to be advised - Kaseya

The abstract for this presentation is not yet available.

Presentation by Kaseya
Name to be advised - Kaseya

Presentation by Platinum 10

The abstract for this presentation is not yet available.

Presentation by Platinum 10
11:55

Securing Success: Ensuring End-to-End Protection for Your Business Data

Presented by Name to be advised - ConnectWise

This session outlines a proactive strategy for building customer trust, complying with regulations, and reducing risks related to data security incidents, all in the Microsoft 365 environment. End-to-end protection involves prevention, monitoring, and recovery phases. By proactively optimizing M365 security settings, businesses can strengthen defences and safeguard important information. Through proactive monitoring and rapid response, you and your customer can maintain real-time M365 security and protect against evolving risks. The presentation also highlights the importance of robust recovery strategies for swift data retrieval in case of corruption, loss, or disasters.

Securing Success: Ensuring End-to-End Protection for Your Business Data
Name to be advised - ConnectWise

Presentation by Platinum 11

The abstract for this presentation is not yet available.

Presentation by Platinum 11
12:05

Presentation by Sophos

Presented by Kyle Torres - Sophos

The abstract for this presentation is not yet available.

Presentation by Sophos
Kyle Torres - Sophos

Presentation by Platinum 12

The abstract for this presentation is not yet available.

Presentation by Platinum 12
12:15 Lunch Break and Networking
13:25 WELCOME BACK - Announcing the 2nd Prize Draw Winner for Apple AirPods

M&A and Investment: Unlocking MSP Growth and Exit Opportunities

Panel includes FluidOne

The UK MSP landscape in 2025 presents a wave of opportunity—whether you're planning to scale through acquisition, positioning for investment, or exploring exit strategies. In this panel, expert advisors and experienced MSP leaders will unpack current M&A trends, the key attributes buyers are seeking, and how valuations are shifting in the UK market. We’ll explore how to prepare your business for a transaction, identify the right strategic or financial buyers, and navigate the deal process - from initial engagement through to integration. Whether you're buy-side, sell-side, or somewhere in between, this session offers practical insight to help you capitalise on market momentum.

13:30 PANEL SESSION
M&A and Investment: Unlocking MSP Growth and Exit Opportunities
The UK MSP landscape in 2025 presents a wave of opportunity—whether you're planning to scale through acquisition, positioning for investment, or exploring exit strategies. In this panel, expert advisors and experienced MSP leaders will unpack current M&A trends, the key attributes buyers are seeking, and how valuations are shifting in the UK market. We’ll explore how to prepare your business for a transaction, identify the right strategic or financial buyers, and navigate the deal process - from initial engagement through to integration. Whether you're buy-side, sell-side, or somewhere in between, this session offers practical insight to help you capitalise on market momentum.
FluidOne

Securing the Future: How MSPs Can Thrive Amid Evolving Cyber Threats

Presented by Lisa Ventura

Lisa Ventura MBE FCIIS explores the critical challenges MSPs must overcome to remain effective and competitive in a world defined by AI-powered attacks, increasing regulatory pressure, and an evolving cyber-crime economy. Drawing on real-world insights and strategic foresight, this session will unpack the dual challenge of managing today’s cyber security demands while preparing for the threats of tomorrow.

14:00 KEYNOTE
Securing the Future: How MSPs Can Thrive Amid Evolving Cyber Threats
Presented by Lisa Ventura
Lisa Ventura MBE FCIIS explores the critical challenges MSPs must overcome to remain effective and competitive in a world defined by AI-powered attacks, increasing regulatory pressure, and an evolving cyber-crime economy. Drawing on real-world insights and strategic foresight, this session will unpack the dual challenge of managing today’s cyber security demands while preparing for the threats of tomorrow.
14:30 Introducing industry experts in each room and drinks break
14:40
Broadgate 2

Broadgate 1

Bishopsgate

14:40 Masterclass 1 - Topic to be determined Presentation by SuperOps
Name to be advised - SuperOps
Presentation by Rewst
Name to be advised - Rewst
14:50

Presentation by Ironscales

Presented by Name to be advised - Ironscales

The abstract for this presentation is not yet available.

Presentation by Ironscales
Name to be advised - Ironscales

Presentation by NinjaOne

Presented by Name to be advised - NinjaOne

The abstract for this presentation is not yet available.

Presentation by NinjaOne
Name to be advised - NinjaOne

Presentation by OpenText Cybersecurity

Presented by Name to be advised - OpenText Cybersecurity

The abstract for this presentation is not yet available.

Presentation by OpenText Cybersecurity
Name to be advised - OpenText Cybersecurity
15:00

Build a Safe Digital Future

Presented by Name to be advised - Hornetsecurity

Explore evolving threats and AI, compliance challenges with NIS2 and DORA, and the importance of data backup. Learn how human factors and automation, like 365 Multi-Tenant Manager, enhance cybersecurity and business growth. Discover solutions for a resilient and secure digital landscape.

Build a Safe Digital Future
Name to be advised - Hornetsecurity

Masterclass 2 - Topic to be determined

The abstract for this presentation is not yet available.

Masterclass 2 - Topic to be determined

Presentation by The Change Organisation

Presented by Name to be advised - The Change Organisation

The abstract for this presentation is not yet available.

Presentation by The Change Organisation
Name to be advised - The Change Organisation
15:10

Presentation by Arrow

Presented by Name to be advised - Arrow

The abstract for this presentation is not yet available.

Presentation by Arrow
Name to be advised - Arrow

Presentation by LastPass

The abstract for this presentation is not yet available.

Presentation by LastPass

Presentation by Gold 10

The abstract for this presentation is not yet available.

Presentation by Gold 10
15:20 Presentation by Gold 11 Presentation by Gold 12 Masterclass 3 - Topic to be determined

The MSP Growth Panel – Real Strategies. Real Success.

Panel includes Redcentric

This MSP-only panel brings together successful operators to share what’s actually driving growth in 2025. From evolving service offerings to embedding AI, streamlining operations and delivering more strategic client outcomes – our panelists will unpack the practical steps they’re taking to stay competitive and scale. No vendors, no pitches – just real-world lessons, wins and challenges from MSPs who are navigating the same landscape as you.

15:30 PANEL SESSION
The MSP Growth Panel – Real Strategies. Real Success.
This MSP-only panel brings together successful operators to share what’s actually driving growth in 2025. From evolving service offerings to embedding AI, streamlining operations and delivering more strategic client outcomes – our panelists will unpack the practical steps they’re taking to stay competitive and scale. No vendors, no pitches – just real-world lessons, wins and challenges from MSPs who are navigating the same landscape as you.
Redcentric
16:00 Closing Remarks. Announcing the 1st Prize Draw Winner for Apple iPad plus Networking Drinks Reception
Presentation times and order are subject to change. This agenda was last updated on 10 Jul 2025 at 11:26pm.

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