Transformation, Innovation and Differentiation
Across the world, and particularly in the UK, 2024 is a time when organisations are looking to use technology to transform their operations, innovate in product development and services and differentiate themselves from their competitors.
Thus, the Managed Services Summit London 2024 will focus on how MSPs can help their customers achieve these three imperatives whilst at the same time ensuring they are able to provide these clients with the best-in-class security, cloud and collaboration services.
The Summit will address these highly critical issues in depth alongside discussing the development of remote and hybrid working, data privacy and compliance, and sustainable and green IT services.
In particular, this year's Summit will address issues within the MSPs own organisation such as Talent Management and Skill Development, building a first-class services environment and creating an innovative Cybersecurity practice.
At MSS London 2024 as well as panel discussions and keynotes there is extensive networking time for delegates to meet with potential business partners and their peers across the region.
The Managed Services Summit London 2024 is a C-suite event that addresses the most important issues facing MSPs today and gives real insight into tomorrow's opportunities.
Register now to secure your place at the UK’s top event for MSPs.
Be stimulated, energised and inspired.
2024 Agenda
Wednesday 11th September 2024 starting at 08:00 Local Time
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08:00
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Registration and welcome refreshments
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09:00
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Welcome / Opening remarks / Housekeeping
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09:05
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GFI Software - Headline Sponsor Welcome
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09:10
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PANEL SESSION
Here and now! What does the MSP sector in the UK look like today?
For our opening plenary session, our panellist will examine the current state of the managed services market across the UK. With questions from the audience, the lively debate will focus on challenges, opportunities and the strategies that are working today across key areas including sales, marketing, and service delivery to understand the best practice for driving revenue, growth, and differentiation within a highly competitive landscape.
Pax8, Kaseya, GFI Software, BlackFog, and ConnectWise
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09:35
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KEYNOTE
Derek Redmond
Presented by Derek Redmond
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10:15
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PANEL SESSION
The Next Five! What longer term strategies will deliver success?
For our second plenary session, our panellists will look at the longer terms evolution of our marketplace to provide business leaders with insights into the wider trends and market forces that will impact success. With questions from the audience, this thought-provoking debate will examine emerging technologies such as AI, regulatory changes, and societal factors that MSP's should factor into longer term strategic decision making.
SonicWall, Good Sign, Atera, Stellar Cyber, and Giacom
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10:40
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Coffee Break & Networking
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11:00
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11:50
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Breakout A - Panel Q&A
This panel session offers an opportunity for delegates to drive the agenda and gain insights from individual speakers and the wider panel. Whether it's specific questions based on a proceeding presentation or more general interests, each Breakout Q&A session offers viewpoints from subject matter experts from across a diverse range of industry and personal perspectives.
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Breakout B - Panel Q&A
This panel session offers an opportunity for delegates to drive the agenda and gain insights from individual speakers and the wider panel. Whether it's specific questions based on a proceeding presentation or more general interests, each Breakout Q&A session offers viewpoints from subject matter experts from across a diverse range of industry and personal perspectives.
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13:20
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Keynote #2 - Title to be confirmed
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14:05
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Introducing the industry experts that are in each room. Announcing 3rd Prize: 3-course Lunch for Two at Gordon Ramsay's Savoy Grill
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14:15
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Breakout A
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Breakout B
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Breakout C
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15:10
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Breakout A - Panel Q&A
This panel session offers an opportunity for delegates to drive the agenda and gain insights from individual speakers and the wider panel. Whether it's specific questions based on a proceeding presentation or more general interests, each Breakout Q&A session offers viewpoints from subject matter experts from across a diverse range of industry and personal perspectives.
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Breakout B - Panel Q&A
This panel session offers an opportunity for delegates to drive the agenda and gain insights from individual speakers and the wider panel. Whether it's specific questions based on a proceeding presentation or more general interests, each Breakout Q&A session offers viewpoints from subject matter experts from across a diverse range of industry and personal perspectives.
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Breakout C - Panel Q&A
This panel session offers an opportunity for delegates to drive the agenda and gain insights from individual speakers and the wider panel. Whether it's specific questions based on a proceeding presentation or more general interests, each Breakout Q&A session offers viewpoints from subject matter experts from across a diverse range of industry and personal perspectives.
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15:25
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Coffee Break & Networking
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15:40
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Breakout A
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Breakout B
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Breakout C
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15:40
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Presentation Title to be Confirmed
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15:50
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Presentation Title to be Confirmed
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Presentation Title to be Confirmed
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15:50
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Presentation Title to be Confirmed
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Presentation Title to be Confirmed
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16:00
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Breakout A - Panel Q&A
This panel session offers an opportunity for delegates to drive the agenda and gain insights from individual speakers and the wider panel. Whether it's specific questions based on a proceeding presentation or more general interests, each Breakout Q&A session offers viewpoints from subject matter experts from across a diverse range of industry and personal perspectives.
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Breakout B - Panel Q&A
This panel session offers an opportunity for delegates to drive the agenda and gain insights from individual speakers and the wider panel. Whether it's specific questions based on a proceeding presentation or more general interests, each Breakout Q&A session offers viewpoints from subject matter experts from across a diverse range of industry and personal perspectives.
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Breakout C - Panel Q&A
This panel session offers an opportunity for delegates to drive the agenda and gain insights from individual speakers and the wider panel. Whether it's specific questions based on a proceeding presentation or more general interests, each Breakout Q&A session offers viewpoints from subject matter experts from across a diverse range of industry and personal perspectives.
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16:15
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Coffee Break & Networking
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16:30
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PANEL SESSION
MSP Panel - "The Big Debate"
Each year our Big Debate gives the MSP community its chance to air their views on what they have heard throughout the day and, using their unique insight, comment on how they see the role of MSP evolving.
This session is usually our most interactive of the day as audience members ask questions and comment with their own views and ideas. A session not to be missed!
SHARP
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16:55
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Announcing 2nd Prize: Apple AirPods Pro and 1st Prize: Two Hospitality Tickets for England vs Scotland - Guinness 6 Nations, Twickenham 22nd Feb 2025. Closing remarks.
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17:00
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Networking drinks reception
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Presentation times and order are subject to change. This agenda was last updated on 27 Jul 2024 at 8:22am.