Agenda

2025 Agenda

Wednesday 10th September 2025 starting at 08:00 Local Time
08:00 Registration & Welcome Refreshments
09:00 Welcome, Opening Remarks and Housekeeping
09:05 Headline Sponsor Message
09:10 PANEL SESSION
The state of the MSP market
In our opening debate, our panel will discuss the biggest trends and issues impacting the managed service community across the region. From the challenges of implementing and selling AI powered solution, to everything-as-a-service within a tougher regulatory landscape. With questions from the audience, this panel offers an engaging and interactive forum for active discussion with subject matter experts and MSPs.
09:40 KEYNOTE
Keynote Presentation
10:10 PANEL SESSION
Building a better MSP
In our second debate, our panel will discuss what it takes to build an efficient and profitable MSP operation. From staff recruitment, through service creation, marketing and sales, this session examines the key elements that drive success. With questions from the audience, this panel offers insights into emerging best practice from a team of industry experts.
10:40 Morning Break and Networking
11:10 Platinum Sponsor Presentation
11:20 Platinum Sponsor Presentation
11:30 Platinum Sponsor Presentation
11:40 Platinum Sponsor Presentation
11:50 Platinum Sponsor Presentation
12:00 Platinum Sponsor Presentation
12:10 Lunch Break and Networking
13:20 PANEL SESSION
The Next Five! What longer term strategies will deliver success?
For our final panel session, our panellists will look at the longer-term evolution within the IT service delivery sector to provide business leaders with insights into the wider trends and market forces impacting success. With questions from the audience, this thought-provoking debate will examine emerging, regulatory changes, and societal factors that MSPs should consider as part of strategic decision making.
13:50 KEYNOTE
Keynote Presentation
14:20 Afternoon Break and Networking
14:40
Broadgate 2

Broadgate 1

Bishopsgate

14:40
15:00
15:10
15:20
15:30
15:40
15:50
16:00 Prize Draws and Networking Drinks Reception
Presentation times and order are subject to change. This agenda was last updated on 01 Apr 2025 at 8:34pm.

Meet our 2025 Event Sponsors

Meet our 2024 Event Sponsors